Returns & Exchanges
Due to the perishable nature of our fresh salad jars, we cannot accept physical returns; however, if your order arrives damaged or unsatisfactory, we are committed to making it right with a refund or credit.
Inspect Your Delivery
Examine your Gardencups upon arrival to ensure the seals are intact and the produce meets our freshness standards.
Document Issues
If there is an error or damage, take a clear photo of the product and the shipping label within 24 hours of delivery.
Contact Support
Email our team at [email protected] with your order number and the photos to initiate a resolution request.
Receive Resolution
Once reviewed, we will issue a replacement shipment or a full refund to your original payment method immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing